Privacy Policy

ITE Group respects the privacy of every visitor, client, and user interacting with our official website www.itegroup.al. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide while using our website, contact forms, quotation requests, online orders, or any other communication with our company.
By using our website, you agree to the practices described in this policy.

 

1. Who We Are

ITE Group is an Albanian company operating in the distribution and supply of professional solutions for electrical materials, electrical systems, automation, lighting, security, photovoltaic systems, and other technical products for individuals, professionals, businesses, and projects.
For any questions regarding privacy and personal data, you may contact us at:
ITE Group
Website: www.itegroup.al
Email: info@itegroup.al
Phone: +355688055777
Address: Autostrada Tirane – Durres Km.5, Rruga Industriale, Laknas 1001

 

2. What Personal Data We Collect

While using the website, ITE Group may collect the following categories of personal data:
– first and last name;
– phone number;
– email address;
– billing or delivery address for online orders;
– company information in case of B2B requests;
– information regarding products or services you inquire about;
– messages submitted through contact forms;
– technical data such as IP address, browser, device type, cookies, and website activity;
– data necessary for order processing, invoicing, delivery, and customer support.

 

3. How We Collect Data

Data may be collected when you:
– fill out a contact form;
– request quotations or product information;
– place an online order;
– register or create an account on the website;
– subscribe to marketing communications;
– communicate with us via email, phone, or social media;
– visit the website and accept the use of cookies.

 

4. How We Use Personal Data

Your data may be used for:
– responding to your requests;
– preparing quotations and offers;
– processing and delivering orders;
– invoicing and financial documentation;
– improving website functionality;
– analyzing website traffic and performance;
– marketing communications where appropriate consent exists.

 

5. Cookies and Similar Technologies

Our website may use cookies to improve user experience, analyze traffic, and measure the effectiveness of marketing campaigns.
Users may manage or refuse cookies through the cookie banner or browser settings.

 

6. Data Security

ITE Group takes technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.

 

7. Your Rights

You have the right to:
– request information about the personal data we hold about you;
– request correction of inaccurate data;
– request deletion of personal data;
– object to data processing;
– withdraw consent for marketing communications.

 

8. Contact

For any questions regarding this Privacy Policy or the processing of personal data, you may contact us at:
ITE Group
Website: www.itegroup.al
Email: info@itegroup.al
Phone: +355688055777
Address: Autostrada Tirane – Durres Km.5, Rruga Industriale, Laknas 1001